Frequently Asked Questions
What can EasyGap provide GAP Insurance cover for?
EasyGap can also provide the following products (eligible vehicles)
- Tyre and Alloy Wheel Insurance (cars only)
- Tyre Insurance (cars only)
- SMARTCARE Cosmetic Insurance (cars only)
- Motor Excess Insurance (cars and motorbikes)
At present, we can not offer the following types of Gap Insurance
- Negative equity gap Insurance
- Agreed value Gap insurance
Eligible products can be purchased individually, so there is no requirement for you to purchase a GAP Insurance policy from us in order to buy an additional product.
Who are the Financial Conduct Authority?
The Financial Conduct Authority (FCA)are the body that regulates all financial services in the UK with a strong focus on fair value to customers.
When can you buy GAP Insurance?
GAP Insurance is normally available within a short time frame of buying or leasing your vehicle.EasyGap Combined Return to Invoice Gap and Lease/Contract Hire Gap must be purchased within 180 days of the vehicle purchase or the start of the lease.
What does 'written off' mean?
The phrase 'written off' as a total loss means that your motor or car insurance provider deems your vehicle beyond economic repair or that it has been stolen and not recovered. Instead of repairing or replacing your vehicle, the motor or car insurance company offers you a sum of money in replacement of your vehicle.( market value settlement)
Why do cars depreciate in value?
You will often hear the phrase "a brand new car loses value as soon as it leaves the garage forecourt". This initial depreciation can be, in large part, attributed to the VAT charged on a new vehicle. Vehicles will, however, continue to lose value as you cover more miles, the condition deteriorates, and the manufacturer's warranty runs down.
Do I need Gap Insurance if I have a new car replacement with my motor insurer in year one?
Some motor and car insurance providers will, in your first year of ownership and providing certain criteria are met, provide you with a brand new replacement vehicle if your vehicle is declared a 'write off' in year one.
However, there can be a number of reasons why you may not meet the criteria required to qualify for this. Often, you will need to be the first registered keeper for the vehicle, so 'pre-reg' vehicles may not qualify. Also, the insurer may have a set time frame within which they must be able to supply the replacement vehicle. A 6-month wait for a 'factory order' may not qualify. If the plan 'b' for your motor insurer is to settle at the market value then having GAP Insurance also can make up the difference.
You must also remember you can only buy GAP Insurance within a set time frame of buying the vehicle. With EasyGap, this is the first 180 days. If you wait a year from the time you purchase your car then you may struggle to find suitable GAP Insurance for further years.
Do I have to buy GAP Insurance from the motor dealer?
No. Often the first time you will be told about GAP Insurance will be by the dealer who sells you the vehicle. The decision on whether you buy GAP Insurance from the dealer or from an independent provider like EasyGap is entirely up to you.
Why is GAP Insurance more expensive at motor dealers?
There are a number of reasons for this, and a dilution of cover or poor levels of customer service is not one of them.
Gap Insurance policies and supplementary products at Motor Dealers attract a higher rate of Insurance Premium Tax (20% as of January 2020) than the standard rate you pay at independent brands like EasyGap (12% currently).
Commission structures, longer supply chains, and volume of business can all be contributing factors as to why GAP Insurance policies are more expensive at motor dealers.
Who underwrites the EasyGap products?
The insurer who has underwritten EasyGap products since January 2020 is Acasta European Insurance Company Ltd. Acasta is well known in the GAP Insurance field in the UK, both with independent providers like EasyGap as well as underwriting GAP Insurance for one of the best-known prestige car manufacturers in the UK market.
Depending on your policy, claims are handled by Spectrum Insurance Services Ltd, based in Sheffield or by Acasta Europe Limited, based in Cheadle Hulme.
Products are backed by the Financial Services Compensation Scheme in the UK also.