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Customer Service & Help Lines Open Mon-Fri 9am-6pm, Closed Saturday & Sunday,

0800 195 4926

Customer Service & Help Lines Open Mon-Fri 9am-6pm, Closed Saturday & Sunday

Calling from a mobile? Please call 0151 647 7556

How to make a claim on your EasyGap product.

 

Please Note If your policy was not bought through EasyGap (e.g. you bought it through your motor dealer) you will need to refer back to the place you bought it from for details on how to make a claim. EasyGap is an independent provider of insurance products, you cannot buy our products through dealers. As such, we would not have any details of your policy if it was dealer supplied.

 

Aequitas Automotive Ltd, trading as EasyGap, is an insurance intermediary. All claims are handled by a specialist Claims Administrator in each case. The appointed Claims team details are as follows:

 

1. GAP Insurance

 

For claims on Gap Insurance from March 2023 (Policy number starting ESYGP4) please call the insurers' claims team on 0345 040 5975

 

If your GAP policy was purchased after 1st January 2020 and the policy number begins ESYGP please contact:

 

Spectrum Insurance Services Ltd

Telephone Number: 0114 321 9877

Email:[email protected]

 

If your GAP Insurance policy was purchased before 1st January 2020 and the policy number begins ESYGAP please contact:

 

Motorway Direct PLC

Telephone number : 03300 555 257

Email: [email protected]

 

2. Tyre & Alloy Wheel Insurance

 

If your Tyre and Alloy Wheel Insurance policy were purchased after 1st January 2020 and begin with ESYAT or ESYTY (tyre only) then please contact:

 

Spectrum Insurance Services Ltd

Telephone Number : 0114 321 9877

Email:[email protected]

 

3. SMARTCARE Cosmetic Insurance

 

If your SMARTCARE Cosmetic Insurance policy was purchased after 1st January 2020 and begins with ESYSC then please contact:

 

Spectrum Insurance Services Ltd

Telephone Number: 0114 321 9877

Email:[email protected]

 

4. Motor Excess Insurance

 

If your Motor Excess Insurance policy was purchased after 1st January 2020 and begins with ESYEX then please contact:

 

Spectrum Insurance Services Ltd

Telephone Number : 0114 321 9877

Email :[email protected]